FAQ: Back Button" Error Message

This is a common error that occurs when the service hasn’t been logged out, and the user attempts to access it in the same browser. To resolve this issue, please ensure that you log out of all Marist services and then try again. If the problem persists, consider using a different browser or following the troubleshooting steps provided. If you need further assistance, feel free to reach out!

 

It looks like you’ve encountered an issue while trying to navigate to a secure Marist website. This message typically appears if you didn’t sign out of the service or used the back button on a secure page, or if the login form was mistakenly bookmarked.

To resolve this, please try the following steps:

1. Log Out: Sign out of all Marist services that you have open.
2. Close and Reopen the Browser: This can help reset your session.
3. Try a Different Browser: Sometimes switching browsers can resolve the issue.
4. Refresh the Page: Click the refresh button or press F5 to reload.
5. Check Your Bookmarks: Make sure you’re bookmarking the correct URL.
6. Clear Cache and Cookies: This can help resolve any lingering navigation issues.
7. Use Direct Links: If you have a direct link to the site, try using that instead of navigating from a previous page.