How to Create a Ticket

If you need to create a ticket, you can do so from the main page. Click on New Ticket at the bottom of the page.

Create new ticket view in TDX

Search for the type of ticket that you need to create, such as a roof leak.

Search for correct form in TDX

Fill out the following items:

Request - Request is the title of the ticket, which should be a brief description.

Requestor - Name of the individual requesting the ticket. If you do not have a name, you can use yourself or your supervisor. 

School/Department/Student - This will automatically be filled out when adding the requestor. 

Building - Name of the building that the ticket is for. 

Description - Description of the issue

Complete TDX form with required information.

Once you are finished, click on Save to create the ticket. 

Save form button.