Information Technology

Marist Information Technology services all Marist faculty, staff and students in the United States and abroad. Requests for services are accepted from current employees and students.

To submit a ticket, you must first locate the service related to your request/issue. Services have buttons next to them where you can provide information and submit your ticket. To locate a service, use one of the options below:

1. Use the search bar above
2. Use the Services A-Z tab above to locate your service
3. Click through the categories and sub categories below until you see the service related to your issue or request. After clicking through the categories and sub categories, the list of services will be listed under the "Services:" title. If a service does not have a button, then the service is informational only. It is not something you can request.

Categories (12)

Accounts & Access

This category includes information and request for assistance for your Marist Account, Departmental Account, Password Assistance, Duo, Banner Access, VPN Access, Vendor Accounts, Affiliate Accounts, Board of Trustees Accounts and more.
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Administration & Business Systems

This section includes information for many of the administrative and business systems at the College which support administrative functions. This category contains information and request for assistance for systems such as Banner Support, myMarist website and portlet support, Argos Report Writing, Event Scheduling, Database Management, Admissions Services, Alumni Services and more.
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Computers, Devices, & Software

Computer deployments, hardware & software support, labs & classrooms, supported devices, equipment purchases, and printing.
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AV Media Services

AV Media Services is responsible for the support of audio/video/visual instructional technologies, focused on serving the needs of the customer by providing them with the opportunity to use technology in effective and efficient ways.

These services include providing multimedia support for classes and events, distributing and maintaining such equipment, evaluating and implementing new classroom and presentation technologies, supporting distance learning activities as they relate to media presentation, and producing a variety of content for the college, including video and audio productions.
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Educational & Research Technologies

Our interdisciplinary team in Digital Education offers a broad range of services to promote and support pedagogical innovation and technology-enabled learning and we are committed to leading the promotion, infusion, and support of technology-facilitated pedagogical innovation.
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Email, Messaging, & Collaboration

Marist uses Office 365 email and collaboration tools. These tools are available to faculty, staff, and students.
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IT Professional Services

Professional services delivered by IT professional staff.
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Network, Telephone, & TV Services

Wired and wireless access to the Marist Network, guest access, telephone and television services.
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Mail and Package Solution Center

The mission of the Marist College Post Office is to provide the community with efficient processing and distribution of its mail and packages.

The Marist Post Office is not a contract station operated by the U.S Postal Service, but we must follow many of the regulations of the U.S. Postal Service when processing our mail.
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Printing - Digital Publication Center

The Digital Publications Center (DPC) provides the College community a wide range of print production services, including high-speed black & white and color printing. Most copy jobs can be turned around in 48 hours or less depending on existing work and the complexity of the job. Please be certain that your job is carefully prepared and your order instructions are accurate. The DPC has a wide range of paper stocks to choose from or it can order a specialty stock if requested. If you have questions about stock availability, please ask the DPC manager for information.
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Security & Privacy

The Cyber Security department aims to protect the confidentiality, integrity and availability of electronic information. We strive to do this by continually evaluating the landscape of cyber security threats and implementing technology best practices while aligning with Marist College’s educational and research objectives. Our Security Program is the compilation of projects, tasks, and operational work that advances our security goals. A successful program reduces the Marist College risk profile and improves the security of all students, faculty, employees, and other Marist community members.
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Web Management

Web Management supports the college’s overall web presence by developing user centered, cost-effective, reliable, and accessible web-based software solutions.
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